Feedback and complaints

Feedback, compliments and complaints

What went well, what could be better, and anything that needs putting right.

Anyone may use this form: a patient, or someone writing on a patient's behalf. Complaints are acknowledged in writing within five working days, as the Code of Health and Disability Services Consumers' Rights requires. A complaint can also be taken directly to the Health and Disability Commissioner at any time; the details are on the patient rights page.

Messages are processed by Formspark, whose servers are outside New Zealand, and handled in line with the privacy policy.

What would you like to communicate? *

Feedback Compliment Complaint

Your details

The person providing the feedback. This may be a different person from the one the feedback is about.

First name *

Last name *

Email *

Phone — preferably mobile *

Address line 1 *

Address line 2

City or town *

Post code *

Country *

The person affected

This may be a different person from the one filling in this form.

Is the person affected the same person as the one filling in this form? *

Yes No

Details

Please provide details *

Would you like to be contacted about this matter? *

Yes No

Is there anything else you would like to add?

I have read and agree to the website Terms and Conditions and the Privacy Policy.