The clinic comprises a doctor and a nurse. There is no state funding to help meet the volume of inquiries, so we do things differently.
Clients not seen within the last 2 years are discharged and need to re-apply.
The clinic phone number is provided to current clients along with portal appointment correspondence.
The phone is intended only for something for which the portal is unsuitable.
Email is only available to whitelisted suppliers (e.g. laboratories and pharmacies)
Payment is only accepted by credit/debit card through the portal to help with:
- part payments and sponsors and refunds
- automated tax invoices & statements
- enabling clients to choose when and how much to pay
- unidentified payments causing reconciliation problems and all the other complexities.
There have been no client credit card data breaches in all the years the clinic has used Stripe.
33 Atmore Terrace, Maitai, Nelson, 7010, New Zealand
03 928 0185